A conversation with Tammy Combs and Melissa Potts of the American Health Information Management Association (AHIMA)

We spoke with AHIMA clinical documentation integrity (CDI) experts, Tammy Combs and Melissa Potts, about the importance of clinical documentation improvement during the COVID-19 pandemic...

A Conversation with Jake Lieman, VP of Engineering at Artifact Health

Artifact recently completed code Program validation. We spoke with our own Jake Lieman, Vice President of Engineering at Artifact Health, regarding the code Program, the integration of Artifact's mobile physician query platform, and the benefits for Cerner hospitals...

Accustomed to Instagram, Millennial Physicians Won't Stand for 1980s EMR Technology

Millennials (born 1981-1996) are now a driving force in medicine. The first generation to have grown up with ubiquitous internet access, Millennials have high technology expectations. And hospital technology has to evolve as a result...

A conversation with Brian Sanderson, National Healthcare Leader at Crowe LLP

We spoke with Brian Sanderson, National Healthcare Leader at Crowe, regarding the financial impact of the COVID-19 pandemic on hospitals and health systems and the steps they may consider taking to recover quickly...

A conversation with Laurie Prescott, CDI Education Director for HCPro

We spoke with Laurie Prescott, Clinical Documentation Improvement (CDI) Education Director at HCPro, about the impact of COVID-19 on U.S. hospitals, the importance of CDI initiatives at this time, and what HCPro/ACDIS is doing to help right now...

Elements of Consideration During CDI Review of COVID-19 Patients

Right now, healthcare is confronted with a disease that no one has ever had before. Coronavirus disease (COVID-19) is caused by the virus that was identified as severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). COVID-19 clinical presentation is...

Keeping CDI Teams Productive and Patient Data Accurate During the COVID-19 Pandemic

Over the last month, we've been checking-in with our customers. We ask them how we can help – whether by creating a specific report, adding a COVID-19 template to their library, or simply giving moral support at this difficult time...

4 emerging CDI trends and how they will impact the industry in 2020

The Clinical Documentation Improvement (CDI) industry has been transformed by new technologies since its inception in the mid 2000s. Today, CDI nurses act like air-traffic controllers with sophisticated software systems at their fingertips, quickly scanning, identifying and resolving...

CDI's uphill battle to boost query response rates

At a recent CDI conference, a presenter proudly announced, "Our hospital achieved a 100% physician query response rate in surgery. The audience of seasoned CDI specialists seemed impressed but skeptical. Hospital CDI programs rarely achieve high physician query response rates. Physicians find query...

Physician Advisors: Applying peer-pressure to stop the bleeding

Over the years, I've interviewed and attended countless presentations by hospital coders and clinical documentation improvement (CDI) specialists to study physician query workflow and its challenges. I'm always struck by the use of the Physician Advisor as the last resort...

Hospital Reimbursement 101: Help your docs answer every query

Hospital reimbursement starts with physician documentation. Physician documentation must be complete, accurate and precise to support optimal reimbursement and accurate quality reporting. Increasingly, hospitals are funding clinical documentation improvement (CDI) programs...

Pardon me, Doctor. Do you have 20 minutes to answer this query?

The physician query has become the primary tool for hospitals and practices to clarify physician documentation for proper reimbursement and accurate quality reporting. However, today the process for query creation, delivery to physicians and response tracking remains...