4 emerging CDI trends and how they will impact the industry in 2020

The Clinical Documentation Improvement (CDI) industry has been transformed by new technologies since its inception in the mid 2000s. Today, CDI nurses act like air-traffic controllers with sophisticated software systems at their fingertips, quickly scanning, identifying and resolving...

CDI's uphill battle to boost query response rates

At a recent CDI conference, a presenter proudly announced, "Our hospital achieved a 100% physician query response rate in surgery. The audience of seasoned CDI specialists seemed impressed but skeptical. Hospital CDI programs rarely achieve high physician query response rates. Physicians find query...

Physician Advisors: Applying peer-pressure to stop the bleeding

Over the years, I’ve interviewed and attended countless presentations by hospital coders and clinical documentation improvement (CDI) specialists to study physician query workflow and its challenges. I’m always struck by the use of the Physician Advisor as the last resort...

Hospital Reimbursement 101: Help your docs answer every query

Hospital reimbursement starts with physician documentation. Physician documentation must be complete, accurate and precise to support optimal reimbursement and accurate quality reporting. Increasingly, hospitals are funding clinical documentation improvement (CDI) programs...

Pardon me, Doctor. Do you have 20 minutes to answer this query?

The physician query has become the primary tool for hospitals and practices to clarify physician documentation for proper reimbursement and accurate quality reporting. However, today the process for query creation, delivery to physicians and response tracking remains...