From the interview in HIStalk:
"[The mobile device] has been the most delightful and pleasing delivery mechanism for physician queries. They can answer them any time. A lot of the feedback we receive is, 'Wow, you’ve enabled me to make my downtime productive. I can answer queries when I’m in an elevator or walking between meetings.' It’s so much easier for them to do that than having to log into the EMR and all of the steps that it would typically take to respond to a query. Now we can distill that down to a 30-second action on their mobile device." Click here to read the full interview.