Hospital reimbursement starts with physician documentation

Physician documentation must be complete, accurate and precise to support optimal reimbursement and accurate quality reporting.

The primary tool used by documentation improvement programs and medical coders to clarify physician documentation is the physician query.

Query workflow fuels physician burnout

Answering queries is an onerous clerical task that competes with time that could be spent caring for patients.

Physicians are interrupted by documentation queries throughout their day. Because of the many steps involved, physicians report spending 15 to 20 minutes addressing one query.

The new physician query process

Artifact Health streamlines the query process and eliminates the burden on physicians. Physicians respond to a query compliantly in under a minute with as few as three taps on their smartphone. By engaging physicians with a faster and easier process, Artifact drives improvements in hospital and physician reimbursement and quality measurement.

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Meet your team

We are experts in physician workflow design and have been developing and implementing physician clinical documentation and billing software for the last 20 years.

Marisa MacClary

Marisa has over 20 years of experience as a healthcare IT entrepreneur, consultant and business development leader.

Marisa is a graduate of Wesleyan University, earning a BA in Biology and the F.W. Olin Graduate School of Business at Babson College, where she received an MBA.

Meir Gottlieb

Meir is a healthcare IT entrepreneur with over 20 years of experience in enterprise healthcare software design, development, and integration.

Meir is a graduate of Cornell University College of Engineering with a BS in Computer Science.

Jacob Lieman
Vice President, Engineering

Jake is an expert healthcare software developer with a focus on provider-facing clinical applications and integrations.

Jake is a graduate of the University of Maryland, College Park with a BS in Math and Computer Science.

Bern Werner
Vice President, Customer Success

Bern has over 20 years of experience successfully building businesses, and planning and executing healthcare software projects.

Bern is a graduate of the U.S. Naval Academy and served six years in the US Armed Forces as a Marine Corp Officer.

Peter Hammond
Director, Sales

Pete is a healthcare business development executive with over 15 years of experience in sales leadership, partnership development and strategic planning.

Pete is a graduate of Trinity College in Hartford, CT.

Stephen Pratt
Director, Customer Support

Steve has over 10 years experience in the Healthcare IT industry. His primary focus has been in support of Revenue Cycle implementation and workflows.

Steve is a graduate of Assumption College with a BA in Marketing.

Kathryn Rausch
Senior Customer Success Manager

Kathryn has a background in IT project management with a focus on implementations, customer experience operations, and process improvement.

Kathryn has a BS in Supply Chain Management from the Pennsylvania State University.

Dan Blau
Customer Success Manager & Data Analyst

Dan has a background in healthcare revenue cycle solutions and hospital financial analysis.

Dan is a graduate of the University of North Carolina at Chapel Hill with a BS in Public Health.

Arron Merenda
Customer Success Manager

Arron has a background in customer account management and data analysis with a focus on developing strong business partnerships.

Arron studied Biology at Central Connecticut State University and the University of Connecticut.

Joey Chapline
Senior Software Engineer

Joey is a skilled software engineer with extensive experience building scalable, performance-sensitive backend web applications for large enterprises.

Joey is a graduate of the University of Maryland, College Park with a BS in Computer Engineering.

Jon Giroux
Senior Software Engineer

Jon is a talented software engineer who has spent his career working on customer-facing business critical enterprise systems for large organizations.

Jon is a graduate of Pennsylvania State University, earning a BS in Computer Science and an MS in Computer Science from Towson University.

Estela Valladares
Administrative Support Assistant

Estela has a varied background in hospitality, operations, marketing and graphic design.

Estela graduated from the New England Institute of Art with a BS in Fashion and Retail Management.

Brian Marderosian
Customer Support Manager

Brian has over 15 years experience in customer support, including Revenue Cycle implementation support.

Brian served six years in the U.S. Army, ending his service as a Non-commissioned officer. He studied Economics and Aviation Science at Bridgewater State University.

Jeremy Aguillon
Junior Software Engineer

Jeremy is a software engineer with experience in customer facing applications.

Jeremy is a graduate of the University of Maryland, Baltimore County with a BS in Computer Science.