Press Release: Baystate Health Chooses Artifact Health to Scale Clinical Documentation Improvement Initiatives
Baystate Health to implement Artifact solution across its four hospitals

Boulder, CO – Artifact Health, which provides the first and only mobile platform that streamlines the physician query process, announced today that Baystate Health has selected Artifact’s mobile query solution to improve workflow for its clinicians and expedite the accurate coding of patient records. Artifact will be rolled out as part of Baystate Health’s strategy to expand Clinical Documentation Improvement (CDI) initiatives across its health system.

Baystate Health is a not-for-profit integrated healthcare system serving over 800,000 people throughout western Massachusetts. It will be implementing Artifact Health across Baystate Medical Center and its three community hospitals.

Walter Houlihan, FAHIMA, Senior Director of Health Information Management and Clinical Documentation for Baystate Health, believes that streamlining query workflow for CDI and coding professionals will immediately create an opportunity to increase the number of patient records reviewed for accuracy and quality improvement. In addition, Baystate Health is excited to provide a time-savings benefit to physicians with a faster, one-step workflow for queries giving them back valuable time for patient care.

Traditionally, the query process is onerous and time-consuming for physicians, clinical documentation specialists and medical coders. With Artifact Health’s HIPAA-compliant, cloud-based, mobile query platform, physicians respond to a query compliantly in seconds with as few as three taps on their smartphone. By engaging physicians with a faster and easier process, Artifact drives improvements in hospital and physician coding accuracy and publicly reported quality measures.

"We are proud to partner with Baystate Health to help them grow and scale their CDI program," said Marisa MacClary, co-founder and CEO of Artifact Health. "With Artifact, hospitals and health systems give medical coders a complete record to code accurately the first time, reducing the potential for denials and expensive rebilling."

Artifact Health will demonstrate its mobile physician query platform at the upcoming Association of Clinical Documentation Improvement Specialists (ACDIS) 12th Annual Conference, taking place May 20-23 at the Gaylord Palms Resort & Convention Center in Kissimmee, Florida.

About Baystate Health
Baystate Health is a not-for-profit integrated healthcare system serving over 800,000 people throughout western Massachusetts. Nationally recognized as a leader in healthcare quality and safety, Baystate Health has more than 12,000 employees and serves a diverse population of patients at its teaching hospital, Baystate Medical Center in Springfield as well as, its three community hospitals, several urban health centers, home care and hospice services, and a network of over 80 medical practices. A leader in medical education for more than a century, Baystate Health recently established a new regional campus of the University of Massachusetts Medical School, the first medical school campus in western Massachusetts. Baystate Health is also owner of Health New England, a non-profit health plan serving members in Massachusetts and Connecticut. For more information on Baystate Health, visit www.baystatehealth.org.

About Artifact Health
Artifact Health provides the first and only mobile platform that streamlines the physician query process so hospitals can improve the quality of patient records and ensure full reimbursement for services. Already in use by thousands of physicians, Artifact simplifies a traditionally time-consuming, multi-step process allowing physicians to respond to queries anytime, anywhere in seconds. By shortening average physician response time to queries by 20x, Artifact helps CDI specialists and coders receive more accurate responses faster, which can translate into millions of dollars in revenue for hospitals. Visit www.artifacthealth.com to learn more.